How to forecast the future as a water utility executive

Jun 30, 2022

How can the public works director or the operations manager of a water system look at the future and plan for risks? How does one, saddled with the responsibility of ensuring clean potable water is provided to residents of their region, look to the future and identify the things that might change to shift their ability to deliver on the promise they make to their customers? How can a city manager clearly understand the consequence or impact of the multitude of risks facing our city water systems? 

  1. First, they look at the things that won’t change; people want/need water today and will always want/need water. That won’t change. 
  2. Technology will always advance at a pace that regulation cannot match. 

Where things become confusing is to look at everything that is changing and get overwhelmed by the risks. For the things that are changing, water system leaders should focus on the major risks impacting the system in near real-time. But the current tools to understand these dynamic risks are inadequate. Static tools for dynamic risks and situations. Few tools allow a water system leader to weigh and correlate risks along internal, external and systemic risk vectors. The current approach to monitoring and tracking all the issues going on in a system – water source availability, work order frequency, flood intensity etc – is inadequate to help the water system leader or city manager to make the right decisions to ensure a resilient system that serves their residents optimally. 

This gap in risk decision-making clarity for water systems is why we built the Varuna Resilience Dashboard. It’s a dynamic tool for a dynamic situation. It’s a tool that ensures all stakeholders are fully informed and the most critical risks get mitigated, addressed or even predicted. With Resilio, water systems can start dynamically monitoring the dynamic risks that are increasing around us.